GENERAL CONTRACTORS
The AI receptionist built for contractors who can’t answer from a jobsite
ArdentFlow builds AI voice agents for general contractors that answer every inbound call, capture bid invitations before the deadline, route subcontractors to the right PM, and screen the rest — on your existing number, live in five business days.
Prefer to talk now? Call (346) 680-1440 — answered 24/7.
Answers 24/7 · Procore & Buildertrend · Live in 5 business days · Month-to-month
Built for general contractors, design-build firms, and construction managers — commercial, residential, and industrial. Works with your existing number and your existing project management software.
THE PROBLEM
Why do general contractors miss so many calls?
General contractors miss calls because the people who need to answer them are on jobsites. Estimators are walking projects, PMs are in trailers, and owners are driving between sites. The calls that arrive during those hours are bid invitations, subcontractor callbacks, and change orders — the ones that cost the most to miss.
A missed bid invitation is a missed project
Invitations to bid arrive by phone with hard deadlines. If nobody answers and nobody calls back before the walk-through, you’re not in the running. One missed ITB can cost more than a year of front-desk salary.
Subcontractors call once
A sub with a question about scope, access, or a submittal calls the office, gets voicemail, and makes a decision without you. The rework shows up two weeks later as a change order you’re paying for.
Your estimator can’t be a receptionist
Every call your estimator takes is time not spent on takeoffs. Firms that answer their own phones lose the most expensive hours in the company to questions a script could handle.
Jobsite noise makes answering impossible
Between equipment, wind, and hearing protection, a call taken on an active site is a call the caller has to repeat. Most PMs stop answering entirely and route everything to voicemail.
BID CAPTURE
Can an AI receptionist capture bid invitations?
Yes. ArdentFlow’s AI receptionist takes the project name, bid date, scope, plan-room link, and the caller’s contact information, then pushes it to your estimating team within seconds of the call ending. Deadline-bearing calls are flagged and escalated immediately rather than sitting in a voicemail box until Monday.
Captures the deadline first
Bid date and walk-through date come before anything else, because those decide whether the call still matters.
Escalates on urgency, not on hours
A bid closing in 48 hours reaches a human. A supplier catalog request doesn’t.
Logs to your system
Project details land in Procore, Buildertrend, or your CRM with the recording and transcript attached.
WHAT IT DOES
What can an AI receptionist do for a general contractor?
ArdentFlow’s AI receptionist answers inbound calls, identifies whether the caller is an owner, subcontractor, supplier, or inspector, routes each to the right person, captures bid and change-order details, and answers routine questions about scope, schedule, and payment status.
Answers every call
Parallel calls, no hold queue. A bid-day rush doesn’t produce a busy signal.
Identifies the caller type
Owner, sub, supplier, inspector, or sales — routed by your rules, not a phone tree.
Captures bid details
Project, bid date, scope, plan room, contact — structured, not a message.
Routes to the right PM
By project, by trade, or by who’s on call.
Screens sales calls
Material reps and software vendors don’t reach your estimators.
Logs everything
Transcript, recording, and outcome pushed to your PM software.
ONBOARDING
How fast can a general contractor go live?
Five business days from kickoff to live calls. ArdentFlow writes the call logic against your actual call mix, connects it to your project management software, and routes your existing number to the AI. No phone system replacement and no developer time on your side.
5
business days
kickoff to live calls
1
Map your trades and call flow.
A 20-minute kickoff: which PMs own which projects, how subs and suppliers get routed, and what counts as urgent — a bid deadline, not a catalog request.
2
Build it against real contractor calls.
We write the logic for bid intake, sub routing, and change-order capture, connect it to Procore, Buildertrend, or your CRM, then stress-test it before a live caller reaches it.
3
Point your existing line at the AI.
Keep the number already on your trucks, signs, and bid sheets. We route inbound calls to the AI — no porting, no new number for subs to learn.
4
Go live, then tune from week one.
We read the first week of transcripts together — bid captured, sub routed, vendor screened — and sharpen the routing against how your callers actually talk.
COST COMPARISON
Is an AI receptionist cheaper than a construction office manager?
A full-time office manager covers 40 hours a week. ArdentFlow starts at $497 a month and covers all 168. For a contractor, the number that matters isn’t salary — it’s what one missed bid invitation costs against a year of either.
Ruby verified against ruby.com, July 29, 2026: $250/50 min, $395/100, $720/200, $1,725/500. Re-verify before publishing.
PRICING
Straightforward plans. No surprises.
Same pricing for every trade and every project size. No contract, 30 days notice.
- 1 AI voice agent
- Calendly booking integration
- 500 minutes/mo included
- Basic CRM logging
- Hosting + monitoring
- 1 AI voice agent
- Calendly booking integration
- 1,000 minutes/mo included
- Make.com automation
- CRM + Gmail integration
- Reporting dashboard
- Monthly performance summary
- 2 AI voice agents
- Calendly or digital calendar
- 2,000 minutes/mo included
- Full stack automation
- Custom workflows
- Priority support
- Monthly optimization call
Add a dedicated outbound AI agent to any plan. Automates appointment confirmations, follow-ups, and reschedules so your team never has to chase a patient or client again.
- Inbound + outbound agent
- Appointment confirmations
- 500 min/mo shared
- Inbound + outbound agent
- Confirmations + reschedules
- 1,000 min/mo shared
- 2 inbound + outbound agent
- Full follow-up sequences
- 2,000 min/mo shared
ROI CALCULATOR
What are missed contractor calls costing you?
FAQ
General contractor AI receptionist FAQ
Can it tell a subcontractor from a sales call?
Yes. ArdentFlow’s AI receptionist asks who’s calling and what project it concerns, then routes by caller type. Subs reach the PM on that job, material reps and software vendors get screened out or sent to a general inbox. The rules are set during onboarding and adjustable any time.
Does it integrate with Procore or Buildertrend?
Yes. Call details, transcripts, and outcomes push into Procore, Buildertrend, CompanyCam, or your CRM. Growth and Premium plans include Make.com automation for tools without a native connection. We confirm your stack on the discovery call.
What happens on bid day when everyone calls at once?
Every call is answered simultaneously. There is no queue and no busy signal, because the AI isn’t one person taking one call. On a day when twenty subs call in the last hour before a deadline, all twenty are answered and captured.
Can it take a change order over the phone?
It captures the details — project, scope change, who authorized it, and cost impact if the caller states one — then routes to your PM for approval. ArdentFlow does not approve or price change orders. It makes sure the request is documented instead of remembered.
Will subcontractors know it’s an AI?
The voice is natural enough that many callers don’t ask. ArdentFlow recommends disclosing it in the greeting, and most contractors do. In practice subs care that someone answered and the message got through, not who took it.
What if the caller asks something it doesn’t know?
It escalates. ArdentFlow builds explicit escalation rules during onboarding — transfer to a human, take a detailed message, or book a callback, depending on what you specify. It doesn’t guess about scope, schedule, or price.
Does it work for residential remodelers or only commercial GCs?
Both. The call mix differs — residential skews toward homeowner inquiries and scheduling, commercial toward bid invitations and sub coordination — so the call logic is written for whichever you run. Design-build and construction management firms use it too.
How much does an AI receptionist cost for a contractor?
ArdentFlow plans start at $497 a month with a $1,997 setup fee, including 500 voice minutes. Growth is $897 with 1,000 minutes and Premium is $1,497 with 2,000 minutes and two agents. Overages run $0.12–$0.18 per minute. Month-to-month.
Can it answer questions about an active project?
It answers what you give it — schedule milestones, site access, delivery windows, submittal status, and payment terms. Anything outside that scope goes to the PM. Most contractors start narrow and widen the knowledge base after reviewing the first month of transcripts.
What size contractor is this for?
ArdentFlow builds for contractors from roughly 5 to 200 employees, where the phone is answered by whoever is nearest rather than by a dedicated front desk. Below about 30 calls a month the economics rarely justify it.